Privacy Policy

 

This Privacy Policy sets out the commitment of  Xproh  ( “we”, “us”) to protect the privacy of personal information we collect about you, including through this website www.xproh.com (“Website”), as well as through our other business operations or directly from you.

Please read this Privacy Policy carefully and contact us using the details set out below if you have any questions.  

By providing us with personal information, you indicate that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it and consent to the collection, use, holding and disclosure of your personal information as outlined.

If you don’t want to provide personal information to us, then you don’t have to, however, this may affect your use of this website.

1. Types of personal information we collect

The types of personal information we collect may include:

  • identity data (including your name and username or similar identifier);

  • contact data (including your contact details such as email address and telephone number);

  • transaction data (including details about payments to and from you and other details of products you have purchased from us);

  • technical data (including your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website);

  • usage data (including information about how you use our website, products and services); and

  • marketing and communications data (including your preferences in receiving marketing from us and our third parties and your communication preferences).

If you’re a customer and would like to deal with us anonymously or use a pseudonym, feel free to do so.

2. How we collect personal information

We collect this information from you when you make an enquiry with us (for example, by telephone or email), sign up for a service via our website or submit a contact enquiry on our website.

We are committed to using lawful and fair means to collect personal information.

3. Why we collect, hold, use and disclose personal information

We collect, hold, use and disclose your personal information as is reasonably necessary for us to perform our core functions and activities, including for the following purposes:

  • to contact and communicate with you

  • to provide goods and/or services to you

  • to maintain a database of customers, subscribers or similar

  • for internal record keeping

  • for statistical purposes

  • as required by law

 

Where we disclose your personal information to third parties for these purposes, we will do our best to ensure that their privacy policy adheres to similar standards of privacy protection and/or request that the third party follow this Privacy Policy regarding handling of your personal information. We will also be diligent in ensuring that the personal information we disclose is accurate, up-to-date, complete and relevant.

We will not use or disclose personal information for the purpose of direct marketing unless you have consented to the use or disclosure of the information for that purpose.

Your personal information may be disclosed to international recipients as part of our ordinary business functions.

Please note that we will not disclose your personal information for any purpose other than the purpose for which it was collected without your consent, unless we are required to do so by law.

4. Use of cookies

As you probably know, a cookie is a small text file that’s placed on your computer to help us remember your preferences, like your login information or location. Cookies are used for a variety of reasons. We use cookies to make it easier and faster for you to use our website. We also use cookies for security purposes to protect you online. We and our third-party vendors may also use cookies to display advertisements to you elsewhere on the internet.

5. Links to other sites

To help you find more information, we sometimes include links to other helpful websites from our website. Please note that this Privacy Policy only applies to information that we collect on our website (not any other site). As we aren’t responsible for data collection on those other sites, our Privacy Policy won’t apply. We can’t guarantee any of the privacy practices of other websites, so please be safe and make sure you read their privacy policy before giving them your personal information.

 

6. How we maintain the security of your information

We are committed to ensuring that the personal information we hold is secure and protected from misuse, interference, loss and unauthorised access, modification or disclosure. We undertake precautions to protect personal information we hold.

While we take commercially reasonable measures to maintain a secure website and business, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to you for any such occurrences. If a data breach occurs involving your personal information and the breach is likely to cause harm to you, we will notify you as soon as possible after the occurrence in accordance with our obligations under the Privacy Act and related legislation.

7. How you can make a complaint about privacy breach

If you believe that we have breached this Privacy Policy and want to make a complaint about that breach, please contact us using the details set out below

8. Changes to this policy

If we decide to change our Privacy Policy, we’ll let you know by posting such changes on our website.

9. Contact details

For any questions or notice, please email: service@xproh.com

This Privacy Policy was last updated: 08/06/2021